Privacy Policy

1. Scope of Policy

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This policy applies to the collection, use, and disclosure of personal information from clients, prospective clients, website users, and other third parties. This policy does not apply to the personal information of employees, which is governed by separate employee-specific privacy policies.
 

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2. Collection of Personal Information

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We may collect personal information from you in various ways, including but not limited to:

• Directly provided information: Contact details such as your name, email address, postal address, and phone number when you voluntarily submit such information through our contact forms or other direct communication.

• Automatically collected information: Information collected via cookies, IP addresses, and other online tracking technologies as you navigate our website.

The personal information we collect may also include, where applicable, financial and transactional data when you engage with our services or request a quote, and any other information necessary to fulfill legal or regulatory requirements.
 

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3. Use of Personal Information

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We use personal information for purposes such as:

• Responding to inquiries and providing requested information.

• Processing transactions, including billing and account management.

• Complying with legal and regulatory requirements.

• Conducting due diligence in connection with business transactions or contractual relations.

• Enhancing and maintaining our website and services through data analytics and customer feedback.

We will only use your personal information for purposes identified at the time of collection or otherwise in accordance with applicable law.
 

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4. Disclosure of Personal Information

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We may disclose personal information to third parties under the following circumstances:

• Service Providers: We may disclose personal information to third-party service providers who perform services on our behalf, including IT services, payment processing, or marketing support. These providers are contractually bound to protect your personal information and use it only for the purposes for which it was disclosed.

• Legal Obligations: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.

• Business Transactions: In the event of a merger, acquisition, or sale of business assets, personal information may be transferred as part of the transaction. We will take reasonable steps to ensure the security and confidentiality of such personal information in the context of such transactions.

We do not sell or lease personal information to third parties for commercial purposes.
 

5. Security of Personal Information

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We implement commercially reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, disclosure, or destruction. Despite these measures, we cannot guarantee absolute security, and any transmission of information via the internet carries some risk.
 

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6. Use of Cookies and Online Tracking

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Our website may use cookies and similar tracking technologies to enhance user experience, gather analytical data, and improve website performance. You may set your browser to refuse cookies, but this may limit your access to certain features of our site.

We may use third-party services, such as Google Analytics, to collect anonymized data about website traffic. These third parties have their own privacy policies governing their use of such information, and we do not have control over their practices.
 

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7. Retention of Personal Information

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We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements. Personal information will be securely destroyed or anonymized when it is no longer required for these purposes.
 

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8. Withdrawal of Consent

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You may withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions. To withdraw your consent, please contact us at info@royalred.ca. Please note that withdrawal of consent may limit our ability to provide certain services.
 

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9. Access and Correction of Personal Information

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You have the right to request access to your personal information in our possession and to request that any inaccuracies be corrected. If you wish to review, update, or delete your personal information, please contact us at info@royalred.ca or write to us at:

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Royal Red Builders
38 Royal Appian Crescent Vaughan, ON L4K 5L2
 

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We may take reasonable steps to verify your identity before granting access or making corrections, and access may be subject to legal limitations.
 

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10. Changes to the Privacy Policy

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We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our website, and the "last updated" date at the bottom of this policy will reflect the latest version. Continued use of our website or services after any changes indicates your acceptance of the updated policy.
 

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11. Contact Us

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If you have any questions, concerns, or complaints about our privacy practices, or if you wish to exercise your rights regarding your personal information, please contact us at:

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Royal Red Builders
38 Royal Appian Crescent Vaughan, ON L4K 5L2
Email: info@royalred.ca

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Effective Date: January 2023
Last Updated: January 2023